Nothing says ‘welcome’ more than a lovely cup of tea or coffee. That’s why we like to offer you a free hot drink when you come shopping at Waitrose. It’s just one of the ways we like to say thank you for your custom.

That’s why we've come up with this short guide to help all our myWaitrose customers make the most of the scheme and to remind you about scanning your myWaitrose card.

We hope that through observing this free tea and coffee etiquette we can continue to offer a complimentary hot drink each time you shop with us.

Free tea and coffee etiquette

In our Cafés

We are asking myWaitrose members who wish to enjoy their free tea or coffee in one of our cafés to also purchase a treat - such as a sandwich, cake, biscuit or piece of fruit. This change enables us to continue to offer our customers the enjoyable service they expect.

If you're not visiting the café, you can still pick up a free tea or coffee from the self-service machine when you are shopping with us. Remember to present your myWaitrose card.

Terms & Conditions

*Seasonal opening times may vary